All of your school's letter and email templates can be edited at any time. We currently have five different email and letter templates:
General Injury
Head Injury
General Illness
Medication Use
Medication Expiry
You can edit the text within any of the templates as you would with a Microsoft Word document.
As we use the same templates for a number of different students and incidents we use merge tags to pull in the specific information. Merge tags pull in dynamic information. Paste a merge tag into any email template to personalise it to suit the way your school communicates with parents/ carers. The list below outlines all of the tags available to you.
| *illness* | |
| Todays date | #todays_date$ |
| Parent salutation | #parent_salutation$ |
| Student name | #student_name$ |
| Incident date | #incident_date$ |
| Incident location | #incident_location$ |
| Symptoms | #symptoms$ |
| Incident description | #incident_description$ |
| Firstaider | #first_aider$ |
| Treatment administered | #treatment_administered$ |
| Incident following | #incident_following$ |
| *injury* | |
| Todays date | #todays_date$ |
| Parent salutation | #parent_salutation$ |
| Student name | #student_name$ |
| Incident date | #incident_date$ |
| Incident location | #incident_location$ |
| Injured area | #injured_area$ |
| Injury symptoms | #injury_type_symptoms$ |
| Incident description | #incident_description$ |
| How it happened | #how_it_happened$ |
| First aider | #first_aider$ |
| Treatment administered | #treatment_administered$ |
| Incident following | #incident_following$ |
| *Medication expiry* | |
| Todays date | #todays_date$ |
| Parent salutation | #parent_salutation$ |
| Student name | #student_name$ |
| Medication name | #name$ |
| Expiry date | #expiry$ |
| *Med use* | |
| Todays date | #todays_date$ |
| Parent salutation | #parent_salutation$ |
| Student name | #student_name$ |
| Medication name | #name$ |
| Use date | #use_date$ |
| dosage | #dosage$ |
| Person administered | #person_administered$ |
| Staff administered | #staff_administered$ |
| Staff supervised | #staff_supervised$ |
